Shipping & Returns
PAYMENT METHODS & shipping time
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Razorpay - Credit/debit (Rupay, Mastercard, Visa), UPI, Paytm
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COD
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Bank transfers
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Deliveries within Delhi-NCR will generally take 2-3 business days, however, they can also be made in as soon as a day. Outside Delhi-NCR our shipping times are usually 5-7 business days. These shipping times are given that there are no delays from the delivery company. Delivery fees range from Rs. 70-200, depending on shipping speed. International deliveries can be made within 3-4 weeks with shipping charges ranging from Rs.1500-2500. Free pick-ups can be arranged from Delhi and Gurgaon.
Return & Exchange Policy
Guru Om Candles & Decors does not provide refunds because of the nature of the product. Please contact us if you face any problems. We will try our best to help you out and the problem might be fixed through online communication. If nothing works out, you may be eligible for an exchange, a coupon, or store credit, but a refund will not be given. Please contact us for any issues within 7-15 days for any problems. The products will not be exchanged after that. Shipping times for exchange products are the same as mentioned above. You can reach us at +91 9717418603, email: guruomteam@gmail.com, or instagram: @guruomcandles for any assistance.